blockversewordysbillionaire.aiyourlistWhiteboardAppquizieunschoolThis is an archived version, no longer in effect. Read the current Privacy Notice or all previous versions.
This Privacy Notice explains how Openserve Holdings, LLC (“Company,” “we,” “us”) collects, uses, discloses and otherwise processes personal information in connection with IJR.com, open.ijr.ai, and the IJR product subdomainsijr.com and its product subdomainsopenserve.com and its product subdomainsblockverse.com and its product subdomainswordys.com and its product subdomainsbillionaire.ai and its product subdomainsyourlist.com and its product subdomainswhiteboardapp.com and its product subdomainspubexchange.com and its product subdomainsquizie.com and its product subdomainsunschool.com and its product subdomains, including our websites, browser service, mobile and desktop applications, AI services, creation studio, collaboration tools, hosted projects and growth/marketing features. Such services specifically include any and all products and services available through the OpenServeIJROpenServeBlockverseWordysbillionaire.aiYourlistOpenServeOpenServeQuizieUnschool platform. A negotiated enterprise DPA may separately govern data we process solely on behalf of a business customer.
Google user data (Limited Use). OpenServeIJROpenServeBlockverseWordysbillionaire.aiYourlistOpenServeOpenServeQuizieUnschool’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used only to provide the features you request (for example, triaging your inbox or scheduling on your calendar), is not used for advertising, and is not transferred to third parties except as necessary to provide those features, for security, or to comply with law.
Prompts, files, connected data and related context may be transmitted to third-party AI/model providers when you select or are routed to those models. The Third-Party Models & AI Notice identifies current providers and routes. Today those providers are OpenAI, Anthropic, Google, xAI, Meta, Mistral, DeepSeek, Moonshot AI, Alibaba, Z.ai, Sakana, MiniMax, Perplexity, Amazon and Cohere, reached through Vercel AI Gateway or the provider’s own API as the Notice describes. What is sent is the content you submit to the AI feature you are using: your prompt, the files or content you attach or are working on, speech transcripts when you use voice, and connected calendar or contact details only when the feature needs them. Providers process data only to return your answer, under our commercial/API arrangements and applicable policies or terms, and each is required to provide the same or equal protection for your data as this policy provides. In the apps you are asked to agree to this before any content is sent; you can review it any time under Settings › Get help › AI and your data.
We do not use Customer Content - including prompts, conversations, files and connected-account data - to train our own or third parties’ AI models. If we introduce an optional model-improvement program in the future, participation will require explicit opt-in through a clearly disclosed setting, and Business/Enterprise content will remain excluded by default. Security/abuse logs and de-identified or aggregated usage data may be used for safety, reliability and product improvement where permitted.
The Services may offer one or more Company-branded models (currently OpenServe Genius and OpenServe Nexus). Company-branded models are not separate foundation models: they consist of Company-configured routing, prompting, safety and orchestration over third-party models accessed by API, as identified in the Third-Party Models & AI Notice. We do not fine-tune or self-host the underlying models. Material dependencies and applicable license/policy information are disclosed in the Third-Party Models & AI Notice.
The Company may share and disclose certain data to the following, as described herein:
We expressly do not sell personal information for money.
We and vendors may use cookies, local storage, pixels, SDKs and similar technologies for authentication, security, preferences, analytics, attribution and, if used, advertising. Where required, non-essential technologies are used only with consent. See the Cookie Notice and preference center.
We retain personal information only as reasonably necessary for the Services and legitimate business/legal purposes, considering sensitivity, account status, contracts, security and law. The table below sets out typical retention periods. Backups may persist for a limited period after deletion before overwrite. We may retain data for fraud prevention, legal holds, disputes, accounting or compliance.
| Data category | Typical retention | Purpose |
|---|---|---|
| Account/profile data | Life of the account; deleted or anonymized within 30 days of account deletion | Provide and secure the Services |
| Chats and prompt history | Until you delete them or delete your account (no automatic expiry) | Provide the Services; your history remains under your control |
| Deleted chats and trashed content | Purged within 30 days of deletion | Recovery window |
| Workspace files and uploads | Life of the account; trashed files purged after 30 days; deleted with the account | Provide the Services |
| Usage and security logs | While the account is active; deleted with the account | Security, fraud and abuse prevention, billing accuracy |
| Support records | As needed to resolve the matter, plus any legally required period | Customer support |
| Billing records | As required by tax and accounting law (maintained with our payment processor) | Legal compliance |
| Backups | A limited period after deletion before overwrite, per provider cycles | Resilience |
Account holders may delete their account directly in the product at Settings > Account > Delete account (openserve.com/settings/account), which also provides a full data export, or may request deletion by emailing privacy@openserve.com. Account deletion initiates deletion of associated personal information and user-generated content except where retention is legally required/permitted or needed for security, fraud prevention, disputes or enterprise administrator obligations. We will instruct processors to delete where required by contract or law.
Depending on location, you may have rights to access, correct, delete, port, restrict/object, withdraw consent, opt out of targeted advertising or certain sale/sharing, and appeal a decision. Submit requests through privacy@openserve.com. We may verify identity and accept authorized-agent requests where required. Marketing opt-outs are available through unsubscribe links/settings.
We and vendors may process information in the United States and other countries. Where required for EEA/UK/Swiss transfers, we use recognized mechanisms such as adequacy decisions, EU Standard Contractual Clauses, the UK Addendum or other lawful safeguards. Enterprise processing is addressed further in the DPA.
We use administrative, technical and organizational safeguards designed to protect information, but no system is completely secure. Current safeguards include encryption in transit (TLS with HTTP Strict Transport Security), application-layer AES-256-GCM encryption of connected-account credentials, authentication through a dedicated identity provider with no Company-stored passwords, role-based administrative access with audit logging, continuous automated security testing in our development pipeline (static analysis, dependency and supply-chain scanning, secret scanning and weekly dynamic scans), and monitored error and abuse alerting. Additional controls - including SOC 2 alignment, a formalized incident-response plan and disaster-recovery drills - are in progress on our security roadmap. Users remain responsible for credentials, endpoint security, secrets and workspace permissions.
The Services are not directed to children under 18, and we do not knowingly collect personal information from children below the applicable minimum age without legally sufficient authorization. Contact privacy@openserve.com if you believe this occurred.
We currently offer the Services broadly within the United States. The Services are not presently offered for general availability in the European Economic Area or European Union. Accordingly, this Section describes rights that may be available to residents of the United States under applicable federal and state privacy laws.
Depending on where you reside, the nature of our relationship with you, the Personal Data involved, and whether an applicable law applies to us or to the relevant processing activity, you may have some or all of the rights described below. Certain laws contain exemptions, exceptions, thresholds, and limitations, and a right described in this Section may therefore not apply in every circumstance.
Where permitted, we may voluntarily honor certain privacy requests even when we are not legally required to do so. Doing so does not constitute an admission that a particular privacy law applies to us, to you, or to the Personal Data at issue.
You may submit a privacy request by:
You may also be able to exercise certain rights through the settings or privacy controls available within your account or the Services.
Please describe the right you wish to exercise and provide sufficient information for us to reasonably identify you and process your request.
We will respond within the period required by applicable law. Where permitted by law, we may extend the response period when reasonably necessary and will notify you of the extension and the reason for it.
We generally will not charge a fee to process a privacy request. We may, however, charge a reasonable fee or decline to act on requests that are manifestly unfounded, excessive, repetitive, or otherwise subject to an exception under applicable law.
To protect your Personal Data, we may need to verify your identity before fulfilling certain requests. The verification information that we request will depend upon the nature of your request, the sensitivity of the Personal Data involved, and the information that we maintain about you.
Verification may include confirming control of the email address associated with your account, authenticating through your account, confirming information previously provided to us, or using another reasonable verification method.
If we cannot reasonably verify your identity or authority to make a request, we may be unable to fulfill the request. We will not request more Personal Data than reasonably necessary to verify a request.
Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.
We may require the authorized agent to provide proof that you authorized the agent to act for you. We may also require you to verify your identity directly with us and, where permitted by law, confirm that you provided the agent permission to submit the request.
These requirements do not apply where applicable law requires us to recognize a valid power of attorney or other legally sufficient authorization without further verification.
Residents of states that provide a right to appeal may appeal our refusal to take action on a privacy request by contacting us at Privacy@openserve.com and including the words “Privacy Appeal” in the subject line.
Please identify the original request and explain why you believe our decision should be reconsidered.
We will review and respond to your appeal within the period required by applicable law. If an appeal is denied, we will provide any additional information regarding complaint or regulatory review mechanisms that applicable law requires us to provide.
State privacy laws define terms such as “sale,” “sharing,” and “targeted advertising” differently, and certain disclosures that do not involve monetary payment may nevertheless qualify as a sale or sharing under some laws. While we do not proactively sell any data for money, we may disclose certain identifiers, device information, internet or electronic activity information, and similar information to advertising, analytics, or marketing partners in circumstances that may constitute a “sale,” “sharing,” or use for “targeted advertising” under certain state privacy laws. Where applicable, you may opt out by using our cookie preference center - available through the “Cookie settings” link in the website footer and “Cookie preferences” in account Settings - or by emailing Privacy@openserve.com with the subject “Privacy Opt-Out”.
Where applicable law requires us to recognize a browser-based or device-based universal opt-out preference signal, such as the Global Privacy Control (“GPC”), we will process a valid signal as an opt-out request for the browser or device through which the signal is communicated, as required by applicable law. If you are logged into your account and applicable law requires us to associate the signal with your account, we will do so where reasonably feasible.
A universal opt-out signal generally does not prevent processing that is necessary to provide the Services or other processing that applicable law does not treat as a sale, sharing, or targeted advertising activity.
If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), applies to our processing of your Personal Information, you may have the rights described in this Section 12, including the right to know and access Personal Information; request deletion; request correction of inaccurate Personal Information; opt out of the sale or sharing of Personal Information; limit certain uses or disclosures of Sensitive Personal Information where the statutory right applies; and exercise your rights without unlawful discrimination.
For purposes of this Section, “Personal Information,” “Sensitive Personal Information,” “Sell,” and “Share” have the meanings assigned to those terms by the CCPA.
Categories of Personal Information: During the preceding twelve (12) months, we may have collected categories of Personal Information described elsewhere in this Privacy Notice, which may include identifiers; customer-record information; commercial information; internet or other electronic network activity; geolocation information at a level permitted by your device and settings; audio, electronic, visual, or similar information when you choose to provide or enable it; professional or employment-related information; inferences derived from other Personal Information; and Sensitive Personal Information to the extent you provide it to us or its processing is necessary to provide a feature you request.
The specific categories actually collected depend upon how you interact with the Services and which features you use.
We collect these categories from the sources described in this Privacy Notice and use them for the business and commercial purposes described in this Privacy Notice.
We may disclose these categories to the categories of recipients described in this Privacy Notice, including service providers, AI and infrastructure providers, integration providers, professional advisers, transaction counterparties, governmental or legal recipients where required, and other recipients at your direction.
We have not sold Personal Information, as “sale” is defined by the CCPA, during the preceding twelve (12) months.
We have not shared Personal Information for cross context behavioral advertising, as “sharing” is defined by the CCPA, during the preceding twelve (12) months. The Company may add additional services including those relating to marketing and advertising, at which point the Company will undertake an additional Cookie, SDK, Analytics and Advertising Review, and update this Section accordingly.
If applicable, the categories of Personal Information shared or sold and the categories of third parties receiving that information are described in this Privacy Notice, the Cookies and Similar Technologies Notice, or the Your Privacy Choices page.
Sensitive Personal Information: We do not use or disclose Sensitive Personal Information for purposes requiring a California consumer to be offered a right to limit such use or disclosure. If our practices change such that the CCPA requires us to provide a right to limit the use or disclosure of Sensitive Personal Information, we will provide the required mechanism before engaging in such processing.
California Authorized Agents: California residents may use an authorized agent to submit a request as described in Section 12.5. We may require written proof of the agent’s authority and may independently verify the resident’s identity as permitted by the CCPA.
Residents of states with comprehensive consumer privacy laws may have additional or substantially similar rights under their applicable state law, including rights concerning access, correction, deletion, portability, sale of Personal Data, targeted advertising, certain profiling, Sensitive Personal Data, consent, appeals, and recognized universal opt-out mechanisms.
We will process requests and provide rights in accordance with the law applicable to the requesting resident and the relevant processing activity. Nothing in this Privacy Notice is intended to limit any non-waivable privacy right available under applicable law.
Certain portions of the Services may be used by companies, employers, organizations, or other business customers that provide or make Personal Data available to us for processing on their behalf.
Where we process Personal Data solely on behalf of a business customer in our capacity as its service provider or processor, the business customer generally determines the purposes and means of the relevant processing and is responsible for responding to requests from the individuals whose Personal Data it controls.
If you submit a privacy request to us concerning Personal Data that we process solely on behalf of a business customer, we may direct you to the relevant business customer or assist that customer in responding to your request as required by applicable law and our agreement with that customer.
The Services are currently intended for launch and general availability in the United States. We may restrict access to the Services from jurisdictions in which we have not elected to offer them, including the European Union and European Economic Area.
The fact that a person located outside the United States is technically able to access a website, download information, or otherwise interact with us does not mean that we offer or direct the Services to that jurisdiction.
If we expand the Services into additional jurisdictions, we may update this Privacy Notice and provide any additional notices, rights, contractual protections, or other measures required by applicable law before or in connection with that expansion.
We may update this Notice and will post the updated version with a new Last Updated date and additional notice where required. Contact: Openserve Holdings, LLC, 5911 N Honore Ave, Suite 104, Sarasota, FL 34243. Contact for Privacy: Privacy@openserve.com; Contact for Legal: Legal@openserve.com; Contact for Support: Support@openserve.com.